Shipping policy

Shipping Policy

At T H A A R R E O, every order is prepared with precision and care by our perfumers. We aim to deliver not only a product, but an experience to live life to fullest, lead with quiet confidence, and honor the traditions that define men.

Shipping Charges

All shipping costs are calculated at checkout based on destination, weight, and selected service. Customers are responsible for all shipping charges, including any International duties, VAT, or customs fees, where applicable. We do not offer complimentary shipping at this time, as we prioritize premium carriers and protective handling to ensure the safe and timely delivery of your fragrance.

Shipping Locations

We currently ship to all 50 U.S. states, including Alaska and Hawaii.

Order Processing Time

All orders are processed within 5 business days, excluding weekends and U.S. holidays. Once your order is fulfilled, you will receive a shipping confirmation email with tracking information. Standard Delivery within Continental US is 5 business days. Standard Delivery to Alaska or Hawaii can take up to 8 business days. Please note Processing time is separate from delivery time.

Delivery times are estimates and may vary due to carrier performance, weather conditions, or high-volume periods. THAARREO is not liable for delays once orders have been handed to the shipping carrier.

Luxury Packaging & Delivery Experience

Each order is packaged in our signature THAARREO box, ensuring both aesthetic appeal and product protection. We take pride in offering a discreet, elevated unboxing experience, with attention to every detail.

All shipments include tracking to protect your purchase.

Lost or Damaged Orders

If your order is delayed, lost, or arrives damaged:

  • Contact us at perfumer@thaarreo.com within 2 business days of the expected delivery date.

  • Include your order number and photos (if applicable).

  • We will work with the carrier to resolve the matter swiftly.

THAARREO reserves the right to approve or deny claims at its discretion based on carrier verification.

Contact Us

For shipping questions or assistance with your order, please email our customer experience team at perfumer@thaarreo.com